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A
aabirached
July 15, 2025
Solved

OneStream 9.0 file explorer error

  • July 15, 2025
  • 5 replies
  • 1 view

Hello,

I installed OS 9.0 on premise version recently and I am having the following error when I try to upload a file:



You can find below the error details:

Unable to load file.An error has occurred. BadRequest.

User Interface Stack Trace:
   at OneStream.Client.Api.FileExplorerServiceReference.FileExplorerServiceClient.UploadFileFromStream(XFFileTransferRequest request)
   at OneStream.Client.Api.FileExplorerServiceReference.FileExplorerServiceClient.<>c__DisplayClass370_0.<BeginUploadFileFromStream>b__0()
   at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
   at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot, Thread threadPoolThread)

Do you know what is the cause of this issue?

Thank you in advance.

Antony

Best answer by Camwatson1

Heard back from support a known issue in V9 for on premise will be fixed in the next release - however there is a workaround by changing the culture of the user - I changed to en-GB and all works now was also stopping Narrative Reporting and Genesis Import of blocks working correctly they are working now

5 replies

S
sameburn
July 16, 2025

Hi aabirached

I believe this issue is resolved in v9.0.1

BR

Sam

A
aabirachedAuthor
July 17, 2025

Hello sameburn​,

Thank you for your reply.

I am using the version 9.0.1:



 

 

C
Camwatson1
July 30, 2025

Hi

Any updates on this - having the same issue - thanks

S
sameburn
July 30, 2025

I would recommend reaching out to Support

C
Camwatson1Answer
July 30, 2025

Heard back from support a known issue in V9 for on premise will be fixed in the next release - however there is a workaround by changing the culture of the user - I changed to en-GB and all works now was also stopping Narrative Reporting and Genesis Import of blocks working correctly they are working now

A
aabirachedAuthor
August 18, 2025

Thank you all for your replies.

I confirm the solution proposed by Camwatson1​.

I contacted the support and they gave me this solution. It worked.

Regards,

Antony

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