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April 2, 2024

Problem Upgrade to v8.2

  • April 2, 2024
  • 2 replies
  • 0 views

Hi, 

Trying to upgrade from 7.3 to 8.2, I've been follow the "Upgrade Guide" from Doc-On-Premise but I have an issue at the end of the process. 

I updated all Databases and Server configuration files as the documentaion shows. 

I have Microsoft.AspNetCore.App 8.0.3 and the desktop runtime  Microsoft.WindowsDesktop.App 8.0.3. AspNetCoreModuleV2 is installed too. 

 

But, when I try to connect to OneStream, the message is "Unable to connect to server using address "http://localhost:50001/OneStreamWeb":


epoveda_ac_0-1712043678613.png

I've checked Event Viewer to get more detail about the issue and I got this information: 


epoveda_ac_1-1712043756669.png

Thanks in advance for any help. 

Regards

 

 

2 replies

April 2, 2024

Please contact Support through the web portal, they will work with you on this.

September 9, 2024

Hi,

I am facing the same issue. Were you able to sort this out ?

e_povedaAuthor
September 10, 2024

Hi, 

Yes, be sure you only have the version needed. Ensure the versions you have already installed in your system. Use this command to check in CMD: 

dotnet --list-runtimes


epoveda_ac_0-1725951966822.png

Regards