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wm2
July 1, 2024

Random Letters when Uploading a file

  • July 1, 2024
  • 2 replies
  • 0 views

When I try to upload my file it shows up like this,


em2_0-1719849342946.png

and this is the excel sheet I am trying to upload:


em2_1-1719849372943.png

any ideas? thank you!

2 replies

H
Henning
July 2, 2024

Hi, what is the format of the file you are trying to upload? Is it CSV?

M
MarcusH
July 2, 2024

You have selected an xlsx file as a sample import file for an Excel load. If the file you want to import is really an xlsx file then you must use the XFD template format. Search OneCommunity for XFD for more info or the Design and Reference guide (search for: Loading Data via Excel Templates or CSV)

If the source file format is not xlsx and you have just opened it in Excel, then you need to use the original file as a source.

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