Introduction
This Cookie Policy explains how and why OneStream Software LLC (“OneStream”) uses cookies in connection with OneStream Community and related products, offerings, and services (“OneStream Community”). Cookies are small text files placed on your device when using OneStream Community. The cookies used by OneStream Community include cookies that are strictly necessary for the operation of OneStream Community or otherwise functional, as well as optional cookies used for performance, analytics and personalization. By using OneStream Community, you consent to the use of these strictly necessary/functional cookies and, if you gave us your consent, those optional cookies for a better user experience.
We Use Cookies
OneStream Community uses cookies to properly function and to improve your experience.
Additionally, OneStream Community may rely on third-party services for certain functionalities, including, without limitation, for hosting, vulnerability protection, account administration, technical support, and log analysis. Some of these functionalities require cookies to facilitate functions within OneStream Community.
Why We Use Cookies
- To authenticate users and maintain secure sessions.
- To keep you logged in.
- To remember your settings and preferences.
- To analyze user behavior.
- To maintain the user session.
- To improve OneStream Community.
- To comply with legal and regulatory requirements, as applicable.
Cookies We Use
Strictly Necessary/Essential Cookies: These are necessary in order for OneStream Community to operate properly or strictly necessary for security and authentication.
| Cookie Type and Name | Purpose(s) |
| _locale | The cookie determines the preferred language and country-setting of the visitor - This allows the website to show content most relevant to that region and language. |
| _cb | Used by our infrastructure with regards to our CDNs. The duration depends on the duration of the remember_me cookie. |
| anon:new_visit | Used to see if a it’s a first time visit of a user to the platform - if so then show the cookie banner and any other first time displays. |
| _ALGOLIA | Used for search analytics to improve search performance, please note that the search functionality will not work without it
|
| vuid | Collects data on the user's visits to the website, such as which pages have been read. |
| test_cookie | Used to check if the user's browser supports cookies. |
| GPS | Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. |
| Collapsed | Holds collapsed content |
| lastactivity | String: timestamp |
| cookiePrivacyLevel | Stores the current level of the cookie policy (1,2,3) |
| NSC_# | Used to distribute traffic to the website on several servers in order to optimise response times. |
| CookieConsent | Stores the user's cookie consent state for the current domain |
| topics | Numerical ID's of the topics visited by the user - Used to identify returning visitors to a topic page |
| Session | Stores users session |
| SESS# | Preserves users states across page requests. |
| currentUserDevice | Identifier used to store if the users device is mobile, tablet, or desktop - it is then used for site display purposes to ensure the optimum visual experience for the user. |
| t | Internal cookie set for internal community analytics events - session value |
| Tu | Internal cookie set for internal community analytics events - unique hash |
Performance/Optional Cookies (Third Party): These include (i) cookies that measure traffic and help improve the performance of the Service, and (ii) cookies used for analytics and personalization.
| Cookie Type and Name | Third Party Cookie Source | Purpose(s) | Retention |
| _gid (Google Analytics) | Google LLC (Google Analytics) | Tracks anonymously the visit of the user. These two anonymity parameters are set in order to conform to EU cookie law: | 24 hours |
| _gat_UA-XXXXX (Google Analytics) | Google LLC (Google Analytics) | Tracks anonymously the visit of the user.These two anonymity parameters are set in order to conform to EU cookie law: | 1 minute |
| _ga | Google LLC (Google Analytics) | Google Analytics cookie - A uniquely generated identifier used for visitor tracking, data used by Customer Success Management team internally to help make informed decisions about the community. | 2 years |
| _gat | Google LLC (Google Analytics) | Used by Google Analytics to throttle request rate | 24 hours |
| apt.uid | First-party cookie set by the website operator | The purpose of this cookie is to allow persistent ID tracking under the top-level domain of the product and is used as a reference ID to the user entity. | 1 year |
| apt.sid | First-party cookie set by the website operator | The purpose of this cookie is to allow persistent session ID tracking under the top-level domain of the product and is used as a reference ID to the active session. | 30 minutes |
| insights-store | First-party cookie set by the website operator | This cookie used to determine which products the visitor has viewed - This allows the website to promote related products. | Persistent |
| EMBEDDED | Third-party cookie provided by Google LLC via YouTube service | embedded Iframe set cookies on own domain. Shows the embedded video player of youtube. | Session |
| VISITOR_INFO1_LIVE | Third-party cookie provided by Google LLC via YouTube service | Tries to estimate the users' bandwidth on pages with integrated YouTube videos. | 179 days |
| YSC | Third-party cookie provided by Google LLC via YouTube service | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session |
| yt-remote-cast-installed | Third-party cookie provided by Google LLC via YouTube service | Stores the user's video player preferences using embedded YouTube video | Session |
| yt-remote-connected-devices | Third-party cookie provided by Google LLC via YouTube service | Stores the user's video player preferences using embedded YouTube video | Persistent |
| yt-remote-device-id | Third-party cookie provided by Google LLC via YouTube service | Stores the user's video player preferences using embedded YouTube video | Persistent |
| yt-remote-fast-check-period | Third-party cookie provided by Google LLC via YouTube service | Stores the user's video player preferences using embedded YouTube video | Session |
| yt-remote-session-app | Third-party cookie provided by Google LLC via YouTube service | Stores the user's video player preferences using embedded YouTube video | Session |
| yt-remote-session-name | Third-party cookie provided by Google LLC via YouTube service | Stores the user's video player preferences using embedded YouTube video | Session |
Managing Cookies
Most browsers have cookies enabled by default. You can control and manage cookies through your browser settings. Please note that disabling performance cookies might impact the functionality and performance of OneStream Community, and we cannot guarantee OneStream Community will be fully operational if these cookies are disabled. Enabling these cookies will help us enhance user experience by providing personalized content and improving OneStream Community’s performance. You can change your preferences at any time. ONESTREAM DISCLAIMS ANY CLAIM OF NON-CONFORMITY OF ONESTREAM COMMUNITY TO THE THEN-CURRENT DOCUMENTATION IN THE EVENT PERFORMANCE COOKIES ARE DISABLED.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about our use of cookies.
Contact Us
If you have any questions or comments about this Cookie Policy or use of cookies, please contact us at privacy@onestream.com. You may also call us by using OneStream’s privacy hotline: 1-866-467-8688, service code 1987.
If you would like more information about OneStream’s privacy policy overall, please visit our dedicated Privacy Policy.
Thank you for using OneStream Community. The privacy and the security of your data is important to us.
Last Updated: February 2026