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September 3, 2025
Question

Intermittent 500 Error when calling OS Data Adaptor using Rest API 5.2.0

  • September 3, 2025
  • 0 replies
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We have several applications calling OneStream data adaptor via Rest API. Very frequently and randomly the connection fails with a 500 error. If we wait and retry the connection is successful. We have not been able to find the root cause. 

We observed that when the Rest API has 2 entries in the Log Activity table in OneStream the connection is successful. The screen shot is from the Logon Activity table in OneStream. Every so often the connection fails with a HTTP 500 Error and we observed that only one the set is entered in the table.



Have any of you encountered this type of issue.