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M
m_b_b_15
September 26, 2025
Solved

Report error for just 1 user?

  • September 26, 2025
  • 2 replies
  • 0 views

Hi, we have a user that is receiving the following error message when trying to run a report in the People Planning module. I cannot recreate the issue as an admin, it's working fine for me...

What is quite odd is that the reports worked fine for her up until a week ago.  Possible solutions we already tested: (1) Reset IIS (2) validate no changes in security (3) log out and back in.

Has anyone ever seen this before? 

 

Best answer by m_b_b_15

Solved - the user cleared out their cache, applied all Windows updates, and restarted yet again... and this seemed to do the trick!

2 replies

R
RobbSalzmann
September 29, 2025

The most important question here is "What happened a week ago?"  what's different?

The error looks like the user doesn't have access to part of a dashboard being displayed.

M
m_b_b_15AuthorAnswer
October 1, 2025

Solved - the user cleared out their cache, applied all Windows updates, and restarted yet again... and this seemed to do the trick!

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