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January 24, 2025

RCM_HelperQueries N/A after upgrade

  • January 24, 2025
  • 1 reply
  • 1 view

Hello all, After an OFC upgrade, seeing the following error message trying to pull a time based attribute audit report. Has anyone run into a similar message? In comparing to another version of PROD, the earlier version is written in VB.Net, and the upgrade in C#; making comparison difficult.

Unable to execute Business Rule 'RCM_HelperQueries'.
Object reference not set to an instance of an object.

User Interface Stack Trace:
   at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(MethodInfo targetMethod, Object[] args)
   at generatedProxy_5.StartGetDashboardDisplayInfoCompressed(SessionInfo, LoadDashboardInfo, Dictionary`2, Dictionary`2)
   at OneStream.Client.Api.Wcf.DashboardsAjaxServiceReference.DashboardsAjaxServiceClient.StartGetDashboardDisplayInfoCompressed(SessionInfo si, LoadDashboardInfo loadDashboardInfo, Dictionary`2 customSubstVars, Dictionary`2 visibleAndHiddenEmbeddedDashboards)
   at OneStream.Client.SharedUI.DashboardPageOrDlgHelper.DisplayDashboardAsync(LoadDashboardReasonType loadDashboardReason, IXFDashboardComponentSelectionChangedSettings selectionChangedSettings, Dictionary`2 initialModifiedCustomSubstVarsForSelectionChanged, Boolean drawPrimaryAndAllEmbeddedDashboards, Dictionary`2 dashboardNamesToRedraw, XFSelectionChangedNavigationInfo selectionChangedNavigationInfo, Boolean isReadOnlyRegardlessOfDashboardSettings, OnAfterRequestParametersAndDisplayDashboardAsyncDelegate onAfterDelegate)

1 reply

April 8, 2026

I saw your question is about a year old.  Were you ever able to resolve?  I'm currently trying to upgrade from RCM 710 to OFC 900 and having problems.  All support has said is that rules now moved to assemblies, which is fine if it would work!