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H
Hirono
November 12, 2025
Solved

Excel form template load error for some users but not all

  • November 12, 2025
  • 2 replies
  • 0 views

The Excel form template has the range XFF defined. It worked for some users, but does not work for others.  The error they got is:

"File does not contain valid range tokens, token XFC"

How do we make the range XFF work for everyone? Do they have a different setting on their application or laptop?

 

 

 

Best answer by MarcusH

From the error messages it looks like some users are selecting the wrong button to load their Form data. XFF is for loading data into a Form. But the error says 'token XFC' which is loading cell detail.

XFC: 



XFF:



 

2 replies

K
Kishorekumar_S
November 13, 2025

My assumptions are that you have to check the range of the cells accounted for, if not check that in the Name Manager in the excel available under Formulas ribbon.

M
MarcusHAnswer
November 13, 2025

From the error messages it looks like some users are selecting the wrong button to load their Form data. XFF is for loading data into a Form. But the error says 'token XFC' which is loading cell detail.

XFC: 



XFF:



 

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