FileExplorer - error when accessing FileShare

Question

Hello,
I am getting this error when trying to access FileShare under FileExplorer:
 
The path is not of a legal form.
.Source code: WcfRetryManager.cs, line 299, method ExecuteRetries..Source code: WcfRetryManager.cs, line 369, method ExecuteRetriesStartingWithPreferredAppServerIndex..Source code: WcfRetryManager.cs, line 497, method TryExecuteAction..Source code: FileSystemWcf.cs, line 198, method EnumFoldersInFolder..Source code: FileSystemWcf.cs, line 853, method GetFolder..Source code: FileSystemOS.cs, line 185, method GetFolder.The path is not of a legal form.

Has anyone encountered this error previously? To me it seems like an application error but I am not sure where I can check further. Thank you.

JackLacava · Accepted Answer

Yes. No root file share, no file share 🙂 Unlike Application and System databases, which are virtual (contents are stored in db tables), the File Share is a physical filesystem on the server; so you have to tell Onestream where to look for it, with that property. I'd suggest to edit that file with the Server Configuration Utility though.

oanamihai · Answer

In the config file of the app there is nothing set for the property: FileRootShareFolder, could this be the source of the error?

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